What is TrustSmm?

⇒TrustSmm is the world best quality and cheapest automatic Social Media Services Panel which is specially developed for resellers with high speed order completion!

How to add funds in TrustSmm?

⇒Just go to this page Add Funds  & You will find different options for adding fund.

How to place a new order?

⇒Just click New Order button from menu. And fill up all then click Place Order. that's it.

How to place mass order?

⇒You have to enter orders like as

Can I cancel a order that I gave?

⇒No, orders are permanent. Order cannot be cancelled by admin after placing an order.

What is partial status?

⇒Partial status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10 000 and charges 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example).

How much time to complete the orders

⇒All orders will complete in 24 hours. Sometimes It's takes more times. It depends on your order category. It can takes few hours more. We are extremely sorry for your delay.

What is your refund policy?

⇒TrustSmm offering intangible goods such as Social Media Marketing (SMM) Services. So, we will not refund to your payment gateway account. Any kinds of refund request will be denied. User will not withdraw added fund.

Will I have refunds for drop followers or likes?

⇒No. Likes/followers can be drop for the update of Facebook/Twitter/Instagram /Youtube and others Social Media Update. No refunds for the payments. Some order has 30-60 days refill guarantee.

How can I get refill?

⇒Just create a support ticket with your Order ID and wait for reply.

Can I get a discount?

⇒Yes. We can give you 8-10% discount offer, If you buy a reseller/child panel like ours from us.

Can I resell your service?

⇒Yes. You can resell our services. Our panel supports full API connection.
You can run your SMM business 100% hands-free.
Rent your panel by ordering child panel or create a support ticket.

What is child panel?

⇒Child panel is a automatic panel like ours and connected to TrustSmm's API.

What is API and how it works?

⇒API means Application Programming Interface. 
TrustSmm API (application programming interface) is used to automatically place orders threw your TrustSmm account just by calling a simple URL on our server. 
This is the most effective method when you have a lot of orders you won’t waste time all day by adding and controlling your orders manually! 
By integrating API into your website you will be able to automatically add orders. 
This method uses a unique Private Key Authentication share between the server and the costumer only. This key passed as a parameter in any calls you perform to identify your account. 
If for any reason your Private Key is compromised you should contact us immediately. 
1. You can find API docs at API Docs. 
2. You can find your API KEY on : Profile. 
3. If you are using API it’s your solo responsibility any orders made threw your api key, we will not refund any mistake you/your code made. 
4. You should have enough balance to perform orders or we will reply with a FAIL error. 
5. We have the right to refuse/disable any API Key if we detect unusual activity; including bugged calls spamming our server or any 3rd party errors without previously tell you/your representative. 
6. YOU SHOULD NEVER share your API Key to others!

Which youtube view service can be used with monetizable video?

⇒The one that has "Monetized" in its service' name.

What is ticket?

⇒Ticket is a system to quickly contact to us. This is the best way to communicate with us. You can send us a message directly using this option. You can open a ticket from here: Support Ticket

Have any other question?

⇒If you have any other question, please create a support ticket with your question. We will answer you as soon as we can.